Employee Assistance Program
Lecture & Inservice Topics

  1. STRESS REDUCTION - Define stress, identify signs, symptoms, triggers, and learn new coping skills.
  2. DEALING WITH DIFFICULT PEOPLE - Learn techniques on how to appropriately deal with difficult people and the barriers that may exist in successful conflict resolution.
  3. SELF-ESTEEM - Learn how to improve your self-esteem by positive self-talk.
  4. ASSERTIVE COMMUNICATION & EFFECTIVE LISTENING - Improve your skills by learning how to identify the three types of communicators and how you can successfully communicate by using effective listening techniques.
  5. COPING WITH ANGER EFFECTIVELY - Learn how to identify and manage your anger.
  6. COPING WITH WORK STRESS: HOW TO PREVENT BURNOUT - Identify the signs of stress, work stress triggers, learn coping skills and the 5 stages of burnout.
  7. CONFLICT RESOLUTION - Identify your conflict management style and learn how to resolve conflict with greater efficacy.
  8. CULTURAL DIVERSITY IN THE WORKPLACE - Learn how to accept, understand, and work with people of diverse cultures within the workplace. Learn how to identify and breakdown the barriers that can hinder effective workplace communication.
  9. VIOLENCE IN THE WORKPLACE (ONLY offered to those companies with a "Violence in the Workplace" policy and procedure) - Learn how to identify, prevent, and handle both verbal and physical violence in the workplace more effectively.
  10. TOOLS FOR MANAGERS: HOW TO GUIDE YOUR EMPLOYEES THROUGH CHANGE - Learn how to identify and understand morale issues and motivate your employees through ongoing change in the workplace.
  11. MANAGING CHANGE EFFECTIVELY - Learn the stages of change and how to become a change agent in your company.
  12. TIME MANAGEMENT - Learn techniques for effective time management at home and work.
  13. FIVE STAGES OF GRIEF & LOSS - Identify the different types of losses and the 5 stages of grief.
  14. SUBSTANCE ABUSE IN THE WORKPLACE - Review of basic drug/alcohol information and learn how substance abuse impacts the workplace (your performance, credibility, and consequences).
  15. PROBLEM SOLVING - Learn how to define a problem, brainstorm solutions and choose the appropriate solution.