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ShareFrequently Asked Questions
Below you will find a list of important telephone numbers, e-mail addresses and information for contacting Cooper University Hospital regarding our services and any related questions you may have. If you require additional information or have a question that is not listed, please CLICK HERE, take a moment to fill out the email form and a Cooper University Hospital representative will contact you. Please be advised that responses may take 1 - 2 business days depending on the complexity of your issue and / or the volume of emails received. In addition, no medical advice or patient information will be delivered via email. If you are seeking medical advice, please call (800) 8-COOPER to schedule an appointment with one of our physicians.
- How Can I Find Out More About Cooper Physicians & Programs?
- How Do I Find A Cooper University Hospital Location Near Me?
- How Can I Reach A Patient At Cooper University Hospital?
- Who Do I Contact Regarding Billing Related Questions And Payment Options?
- How Can I Obtain Copies Of My Medical Records?
- How Can I Obtain Copies Of My Birth Certificate?
- Where Can I Find Press Information?
- Not Sure Who to Contact Regarding a Question?
How Can I Find Out More About Cooper Physicians & Programs?
Call the Cooper Physician Referral & Information Line at 1-800-8-COOPER (800-826-6737). Representatives are available Monday through Friday to answer any questions you may have regarding our medical services, physicians and community health programs. If you are unable to connect through our 1-800 line for any reason, please dial (856) 382-6442.
How Do I Find A Cooper University Hospital Location Near Me?
CLICK HERE for more information about our locations, including addresses, phone numbers and directions.
How Can I Reach A Patient At Cooper University Hospital?
If you know the full name of a patient who has been admitted, dial (856) 342-2000 and select option #2 to speak with a hospital representative who will connect you to their room. If the patient you are attempting to reach has been admitted to the trauma unit, a hospital representative will not be able to connect you to them. They can, however, provide general updates on their condition.
Who Do I Contact Regarding Billing Related Questions And Payment Options?
If you have a question regarding a bill you received for services provided by Cooper University Hospital or a Cooper University Physician, please contact our central billing office at (856) 356-4700.
How Can I Obtain Copies Of My Medical Records?
Copies may be obtained by submitting a letter requesting your records. Please indicate the approximate dates you received treatment at the hospital, if you would like all of your records or just select dates as well as the address of the physician that you would like the records forwarded to. Letters may be sent to: Cooper University Hospital, Health Information Management Department, One Cooper Plaza, Room 203, Camden, NJ 08103 or faxed to (856) 342-2687.
How Can I Obtain Copies Of My Birth Certificate?
Copies of your birth certificate must be obtained through the city or municipality in which you were born. For those born at Cooper University Hospital in Camden, certificates can be obtained through the office of the city clerk. Contact information and instructions can be found at: http://www.ci.camden.nj.us/departments/birthcertificate.html
Where Can I Find Press Information?
If you are a member of the press and are interested in obtaining more information on any story involving Cooper University Hospital or if you would like to schedule an interview with one of our physicians, please call the Public Relations Department at (856) 382-6449.
Not Sure Who To Contact Regarding Your Question?
Please CLICK HERE to fill out the contact us form and a Cooper representative will be in touch regarding your inquiry. Please be advised that responses may take 1 - 2 business days depending on the complexity of your issue and/or the volume of emails received. In addition, no medical advice or patient information will be delivered via email. If you are seeking medical advice, please call (800) 8-COOPER to schedule an appointment with one of our physicians.
