What Our Patients Are Saying About the Cooper Bone and Joint Institute

We always want to assure that our patients receive great care and have good experience when they come to see us. Below are just a few comments about our team that we were honored to receive from recent patient satisfaction surveys.

You can read more comments about our physicians, physician assistants, and advanced practice nurses on their individual profiles. 

"Dr. Brown was prompt, thorough, answered all questions, & listened well. Use of pre-op & post-op nursing personnel was very helpful."  Read more about Dr. Brown here.

"This was my first visit with Dr. Cancell.  Everyone was pleasant. Hardly any wait. I was happy that he seemed to know some of my history already.  With the issues I am dealing with, it was nice to see he took some time to look at my chart and mention it to me.  He listened and explained everything that pertained to my visits with him. I would definitely recommend him to others." Read more about Dr. Cancell here.

"I am exceptionally satisfied with Dr. Clements and trust him with my back situation.  He has been my doctor since 1991, and I followed him to Cooper hospital.  That says a whole lot for his bed side manners, his knowledge of my health, and the courtesy he extends.  His secretary as well and the other assistants are always pleasant and mannerly." Read more about Dr. Clements here.

Excellent experience. Professional care, listened to my concerns, addressed them and explained clearly what would take place and  asked if I had any questions. Really put me at ease. Wonderful doctor, Doctor Cody as well as his front staff and nurse, Antoinette and Kara.

Dr. Clinton assesses all my health concerns before he treats me.  I'm a liver transplant patient and have very complex health problems - Before he treat my knees, he reviews all my recent visits.  

Wait time is always very brief and I typically get seen before my appointment time.  *Dr. Dolch answers all my questions clearly and is always concise but thorough.

Check in and check out staff were exceedingly courteous, pleasant and helpful.  The person who took my vitals and checked my medications was very efficient, cheerful and capable,  As far as Dr., Eid is concerned, I consider myself extraordinarily lucky to have her as my physician. There are truly Insufficient adjectives In the English language to describe  her! ,

The entire office staff was fantastic.  I had a very early morning apt- the MST was so friendly and upbeat, yet extremely professional. Dr. Eid is such a wonderful physician.  She is so caring and compassionate.  She listens attentively to every word you say and explains everything where it is very easily understood.  She is definitely the absolute best.

Dr. Eid is an exceptional physician. Not only, did she review my medical status, she also gave me a very lengthy and informative description of the entirety of my health status.  I am always overwhelmed by the amount of time she spends with me, and with this only my second appointment with her, she readily and instantly remembered my first visit. I can always count on her wise judgment and medical expertise.

Emily (I think that was her name) was very professional and friendly.  Dr. Eid was very professional, friendly, and explained the results of my tests so that I could understand the results.  She made me feel like a person not a number and she really cared about my health.  She also gave me options to think about. I would highly recommend Dr. Eid to my friends and family.

Dr. Fedorka and her team have been wonderful. I had shoulder surgery. I talked with everyone involved everyone was attentive, supportive and professional. I'm healing very nicely.

*Dr. Fedorka is amazing. She responded to my email in just a few hours & had her office call me as soon as they were open for an appt. the next day she was in. She is always personable, friendly & helpful.

My visit with *Dr. Fedorka was great since my 1st visit in 2021 she has been great. If it wasn't for her I would be still wonderful what is wrong with my shoulder.

Dr. Fedorka is an excellent surgeon! Whenever I am in need of services in her expertise, she will be the one I go to.

Dr. Feinstein is a very good doctor. He always equals or exceeds my expectations. You never wait more than 5 minutes in waiting room, and always sees you promptly.

I was very impressed with Dr. Feinstein. He is very knowledgeable and has a nice personality. He listens to his patients. He is a great doctor.

This was my first experience with Dr. Freeland and with this office.  I was impressed with how pleasant and caring everyone was.  Dr. Freeland listened carefully to my concerns.  He had my chart up on the screen and was very aware of my past medical history.  His examination of my foot was thorough and the problem and treatment was explained in easy to understand terminology.  Overall I was very pleased with my experience.

*Dr. Fuller was professional & helpful explaining the details of a surgical procedure - I have since scheduled the procedure.

Totally love *Dr. Fuller.  Have seen him previous for myself.  He also provided emergency surgery for my son a few years back.  Would recommend him to anyone.  Love Cooper doctors!  Have been a Cooper baby all my life.  Born there in 1975.  My grand mom was a Cooper nurse in the 40-50's.

We had an excellent experience. We felt that Dr. Gealt did a thorough exam, provided fantastic aftercare information/instructions and we are very satisfied with our experience.

Dr. Graf was as usual, informative of how to move forward with my care of the femur rod replacement, order the test to make certain of the next step in my recovery.

I was greeted immediately by a pleasant, efficient, respectful receptionist upon arrival. The medical assistant who brought me back was equally pleasant, efficient and respectful. I was briefly greeted by and checked out by a Doctor while waiting for Dr. [Gutowski].  My visit with Dr. G. Was great, as always. She always takes her time and explains everything clearly and makes sure It  is understood. I always feel comfortable and well cared for! Love this office!

My visit was ahead of time. I had seen the PA and been treated before my scheduled time. The PA Was pleasant, kind and respectful. He listened to my concerns and took them with appropriate seriousness. I would see Mr. Jackson again.

This was my first time with Dr. Jerrido.  My prior podiatrist moved out of the area.  I was very happy and satisfied with the attention she provided me, her thoroughness and patience with all my questions.  I will be sure to continue to see her.

I found my experience at Cooper physicians group exceptional Dr. Karpoff just one of the most professional doctors I've come across knowledgeable in her field and I feel extremely confident that with her help I will regain a full recovery

*Dr. Kim is a wonderful doctor.  I feel he cares about what I have to say and answers my questions in a way I understand.

Dr. Kleiner listened to my concerns, answered my questions and provided me with valuable information.  He is a very friendly, knowledgeable, professional and empathetic doctor.
Excellent doctor, very respectful and attentive .

*Dr. Kleiner did a wonderful job with my knee, now I have therapy to complete and healing.  Thank you.

Excellent care, came for a second opinion on surgery and transferred to Dr. Kleiner
Great experience. Great doctor, great staff. Great location.

*Nicole is attentive, friendly and always shows concern with my surgical recovery and well being.  

I was nervous about the knee injections I was to receive, but Nicole not only answered all my questions, she explained exactly what I was to expect now and later. She was pleasant, informative and considerate of my feelings. It was a great experience. THANK YOU, NICOLE.

I felt cared for after seeing *Dr. Mayer.  I trust her; and I am reassured that she is my doctor.  All staff have been professional, thorough and efficient. 

Dr. Millili has always been considerate and made me feel at ease - no such things as stupid question or concern. He treats you as a person. I like and use the cooper health portal -kudos on the accessibility n timeliness on the office/Dr. responsiveness.

Dr. Pollard is very kind and said my knee is strong and I did go to therapy in Cherry Hill , I had very great Physical Therapy at Virtual on Brace Road. Stephanie who check me in the room before seeing the doctor is very good at her job with all the questions on how I am doing for this visit.  All the staff are very kind in checking me in, Kathy, Dana, Rachel and Tayler who check me out.  The medical students are very good who listen to me about how grateful I am that my knee is strong again, Brian and Kay.  Thankyou!!!  Very Pleased!!!
Excellent doctor, very personable and answered my questions completely Great bedside manner, didn't insult me for being overweight.

Mr. Rowe is an excellent physician assistant. I appreciate    all his help and advice he gave to be able to get through my injury since I was worry also stressed out emotionally. I'm glad that I had him as my physician and I will definitely recommend him to anyone. Thank you so much Mr. Rowe, because of you I avoided surgery, I took a chance and my arm was able to heal.

It was Great, Dr. Shilling took his time and explained everything to me

I was very pleased with Dr. Shilling. It was my first appointment with him, and he explained everything fully, and he took time to do so.

Dr. Shilling listened to my concerns and he addressed them. I've heard nothing but great things about him and he seems to be living up to them.

Dr. Shilling never rushes me when we are discussing my issues. He is compassionate and gives me the best advice for my situation.

Dr. shilling is the rare surgeon who is great at what he does with compassion and empathy.

Dr. Shilling gave me painless gel knee injections and discussed and answered all questions related to my one-year hip replacement x-rays and other joint issues I have been having.

 He spent as much time as I needed to answer all of my questions and concerns.  In addition, Jennifer Koengetter assisted me in getting ready for my pre and post appointment with Dr. Shilling in her usual competent and compassionate manner.  Always a pleasant experience with Dr. Shilling's appointments.

There was no bad experiences at all.  We met with *Dr. Shilling for the 1st time.  And were very comfortable right away.  He will be doing my surgery.

Everyone was very pleasant, the X-ray team came and got me from waiting area and got me started that was nice. I liked that process, it made it smoother. I didn't have to go in a room and change go to X-ray then back to the room.  So perfect execution. Dr. Shilling is always proficient and caring.

My experiences with this provider and his PA were pleasant and very informative.
Dr. Shilling is always pleasant, considerate, willing to listen.

Dr. Traisak is excellent at what she does. She constantly checks up on me, and responds very quickly to messages. When I get bloodwork done I hear from her within 48 hrs. about the results & plan of action. Very pleased!

Dr. Traisak is up to date on my condition.  Remembers my complications, is caring and assist with recommendation.  She is the absolute best. 

As always, my experience with Dr. Traisak is very helpful and comfortable. She has been my rheumatologist for a while now and I'm very thankful.

Dr. Traisak is an extremely knowledgeable, thorough and compassionate physician. She genuinely cares about her patients and what they are going through. She is definitely one of the best physicians I've ever had (and I've had a lot)!  I would highly recommend her to anyone needing a great Rheumatologist.

I felt very comfortable during my first visit with *Dr. Traisak.  she ordered tests that were able to discover cause for my neuropathy and referred me to a hematologist.  Very grateful to her.

Dr. Traisak is always prepared for my visits - always up to date with my health records and ready to discuss concerns and answer questions.  She is also very caring and willing to take the time to listen.  I have recommended her to friends.

Nurse Lissette Koengetter was responsible for performing the pre-doctor visit tests, i.e., weight, blood pressure, oxygen, temperature, was very kind and very competent. Dr. Pamela Traisak is very caring, kind, patient, understanding, thorough, and knowledgeable physician.  We discussed the interaction of medications that I take vs medication prescribed recently by my dentist, Dr. Traisak is an asset to any medical facility.

Doctor's knowledge of my chart, her interest in gathering more information from me in a way that was very comfortable, her projection of how knowledgeable she was about this condition made me fully confident in having her as my doctor in the future.

I asked for 1st avail. w/anyone for injured hands.  I'm so blessed *Thomas Vesneski, APN had the 1st avail.  I appreciated him doing all he could to prevent surgery, he even took into consideration I had a 10 month old son & kept me comfortable enough to buy time till he started walking before I needed surgery.  I didn't even thing of that.  Plus he remembered my son's name!  Amazing APN. 

Dr. Yun is a wonderful physician. Very competent, personable and thorough.
Excellent staff, Cindy was friendly, professional and kind at the front desk . The nurse who took my medical information was also very professional and kind. And Dr. Yun was very informative, professional and kind.  The injection he gave me has helped me 100%.  I am so fortunate I was able to get an appointment with such a fine establishment!