Thank you for choosing Cooper for your health care needs. Your care and treatment are very important to us.
With our commitment to Patient Family-Centered Care, we want to make sure your experience is as pleasant as possible. Your needs — medical, of course, but also emotional and spiritual — are our primary concern.
This Patient Information Guide contains information to help make your stay with us as comfortable as possible. If you have additional questions, please contact the nurse manager on the floor of your stay, or contact our patient relations office at 856.342.2432.
Once again, we thank you for choosing Cooper. We will do our best to provide you with the finest medical care available.
Visitor Restrictions for Flu Season in Effect
The Center for Disease Control has declared that the flu season has reached epidemic levels throughout most of the United States. At Cooper, we have seen increased cases of influenza in our Emergency Department, Urgent Care Centers and Department of Pediatrics. Many hospitals across the country, including Cooper, are restricting visitors to protect patients and staff from the spread of the influenza virus. The following restrictions on visitors are in place until further notice:
Pediatric visitors under the age of 18 are not permitted to visit patient floors. Rates of influenza in school-age children are very high and they are often an under-vaccinated population.
Restriction of all visitors with influenza-like symptoms, fever or cough. Family members and friends with flu-like symptoms are asked not to visit during flu season in order to protect our patients from possible infection. We ask for your understanding if staff ask visitors with symptoms to leave. When the presence of a potentially ill visitor is required for the well-being of a patient, the visitor will need to perform hand hygiene upon entering and leaving the patient room and is required to wear a surgical mask while visiting.
A limit of two visitors at a time for patients treated in semi-private rooms in Kelemen Building.
Thank you for your support in helping us protect our patients
Nominate a Nurse for a DAISY Award
Have you received great care from our nursing staff? Now you can recognize a nurse who consistently demonstrates commitment to excellence through clinical expertise, extraordinary service and compassionate care. Read more about the DAISY Award here.
Inside Our Patient Guide
From how to contact a patient and obtain birth certificates to requesting copies of medical records and who to contact regarding billing questions, this is the place to start if you're looking for information.
To make sure that our patients receive the rest and care they need, visitors are asked to observe these visiting guidelines and hours.
Coming to Cooper University Hospital? We have plenty of available parking spots in a new, enclosed parking garage attached to the hospital. Find rates and discount information here.
From sit-down meals at the Oasis Restaurant or coffee on-the-go from the Cafe Excellence Coffee Shop to our wide selection of items at the Cooper Gift Shop or our knowledgeable and friendly staff at the Patient & Family Education Center, we offer an array of amenities for patients, families and guests.
What is a CarePage? It is a patient’s personal web page, created by a patient or a family member to facilitate communication during a hospitalization. Patients or family can post messages to the page about a patient’s progress or condition.
Patient eGreetings is a service of Cooper University Hospital that allows you to send a greeting to a friend or loved one who is currently a patient at Cooper. Let your loved ones know you are thinking about them - send them an eGreeting!