Visitor Hours

Visits are an important part of your treatment. However, to make sure that you receive the rest and care you need, visitors are asked to observe the following visiting guidelines.

  • All visitors should obtain visitor passes from the information desk in the main lobby. These passes are to be returned to the desk when the visitors leave the hospital.
  • All visitors are expected to respect established visiting hours of each unit.
  • We suggest that visitors who have a contagious disease, including the common cold, postpone visiting until they are well.
  • Cooper is a smoke-free hospital. We ask that you refrain from smoking while visiting the hospital. Smoking is not permitted anywhere in our hospital buildings and offices.
  • Because we care about the comfort of all of our patients, we request that all visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, respecting individuals around them, and monitoring the behavior of children. 
  • Due to space limitations, we ask that families limit the number of guests present at bedside to two at a time.

Patient Visiting Hours

General Visiting Hours
We know how important it is to you to visit someone you love who is hospitalized. Therefore, we provide extensive general visiting hours for your convenience.

  • Pavilion 5, 6, 7, 8, and 9, Kelemen South 8, North 8 (PCU and CICU), North 9, North 10 and South 10: 9 a.m. – 11 p.m.
  • Children’s Regional Hospital Pediatric Patient Care Units: 11a.m. – 9:30 p.m. (Parents have 24-hour visiting privileges)
  • Pediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU): Parents have 24-hour visiting privileges
  • Post-Anesthesia Care Unit: There may be a delay from the time the surgeon speaks to family and when the patient actually arrives in the PACU. A PACU nurse will notify the family when the patient arrives in the PACU. There is limited visiting in the recovery room. Visitation of critically-ill patients will be evaluated according to the patient’s condition. Parents or legal guardians of patients under the age of 18 will be permitted to see the patient.

Special Visiting Hours
In the best interest of our patients, some units require the following special visiting hours:

  • Critical Care, Intensive Care Unit (ICU): 11 a.m. – 12:30 p.m. / 3 p.m. – 5:30 p.m. / 8:30 p.m. – 11 p.m..
  • Cardiac Care Unit (CCU): 11:30 a.m. – 6 p.m. / 8 p.m. – 9:30 p.m.
  • Psychiatric Care (South 5): Monday to Friday 6:30 p.m. – 8 p.m. / Saturday to Sunday 2 p.m. – 4 p.m. and 6:30 p.m. – 8 p.m. Two visitors per patient at a time. Day room visiting only. No one under 14 years old is permitted on the unit.
  • Maternity (Dorrance 3 and 5): 11 a.m. – 8 p.m. (24-hour visiting privileges for support person).

Trauma Surgical Care
Visiting times in the Trauma Surgical Care Unit may be delayed due to completion of physician rounds. All visitors are requested to obtain passes and remain in the main lobby until the Information Desk receptionist verifies the exact time when visitors can enter the unit.

  • Trauma Surgical Care Unit (TSCU): 9 a.m. – 10 a.m. / 1 p.m. – 5 p.m./ 8:30 p.m. – 11 p.m. Physicians will be available to meet with families 1 p.m. – 2 p.m.
  • Trauma Step-Down Unit (TSDU): Noon – 6 p.m. / 8:30 p.m. – 11p.m.
  • Trauma Patient Care (North 7, Rooms 718-729): 9 a.m. – 11 p.m. Physicians will be available to meet with families after 2 p.m. Visiting times may be individualized for patients who are 17 years or younger.

Surgical Access Center (SAC)
Located on the second floor of the Roberts Pavilion, the SAC provides convenient access for same-day surgery patients and their families.

  • Hours: Monday and Wednesday – Friday 5 a.m. – 9:30 p.m.  / Tuesday 6 a.m. – 9:30 p.m. After-hours and weekends, families wait in the Roberts Pavilion Patient Care Services Waiting Area/P108.

Flu Season Visitation Restrictions
To protect our patients, staff, and visitors, Cooper follows the below visitation restriction policy during flu season:

  • Restriction of all visitors with influenza-like symptoms, such as fever or cough.
  • A limit of two visitors at a time for patients treated in semi-private rooms in the Kelemen Building.