Temporary Visitation Guidelines and Hours

Visitors are very important to the healing process of our patients. When it is safe, we want visitors to be there for our patients.

Unfortunately, the COVID-19 pandemic requires us to limit visitation in order to reduce the spread of this virus and to keep our patients, visitors, and team members safe. We work very hard to balance the needs of our patients and their families with the safety of all concerned.

Accordingly, Cooper has joined hospitals throughout the state of New Jersey to adopt a new data-driven approach that sets visitation levels based upon the prevalence of COVID-19 and stress on hospitals in geographic areas. The state of New Jersey will determine the visitation level based upon three color codes: green, yellow, and red.

Please remember these measures were created to protect our patients, visitors, and team members. For questions and more information, please contact the Cooper location you wish to visit.

Today's Visitation Status Is Red.

What does that mean for the location you are visiting?

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
            

Location

            
            

Green

            
            

Yellow

            
            

Red

            
            

Inpatient Medical/Surgical,
            Telemetry, and
            Critical Care

            
            

One visitor per day during each assigned visiting time

            
            

One visitor per day

            
            

One visitor on day three of admission, based on approval by patient's care team

            
            

Behavorial Health

            
            

No visitors

            
            

No visitors

            
            

No visitors

            
            

Hospice/Comfort Care

            
            

Up to two pre-approved visitors at the bedside only

            
            

Up to two pre-approved visitors at the bedside only

            
            

Up to two pre-approved visitors, based on approval by patient's care team

            
            

ED and Trauma Admitting

            
            

No visitors, except as approved by clinical care team

            
            

No visitors*

            
            

No visitors*

            
            

Labor and Delivery

            
            

One designated support person and one visitor for duration of stay. One doula

            
            

One designated support person for duration of stay. One doula

            
            

One support person and one doula, based on approval by patient's care team

            
            

Pediatrics and Pediatric Intensive Care

            
            

Two visitors (one parent/guardian at a time and one overnight in limited situations)

            
            

Two visitors (one parent/guardian at a time)

            
            

Two designated visitors (one at a time), based on approval by patient's care team

            
            

Neonatal Intensive Care

            
            

Two designated visitors (one designated visitor at a time per day)

            
            

Two designated visitors (one designated visitor per day)

            
            

Two designated visitors (one at a time), based on approval by patient's care team

            
            

COVID-Positive Patients

            
            

No visitors*

            
            

No visitors*

            
            

No visitors*

            
            

Outpatient Offices and Procedures

            
            

No visitors*

            
            

No visitors*

            
            

No visitors*

            

*Limited exceptions may be made for patients who are under 18, have special needs, are in end-of-life situations, or are critically ill or injured. Please speak with your care team.

Visitation Guidelines

Visitation is an important part of our patients’ comfort and well-being. To ensure our patients receive the rest and care needed for recovery, we are asking visitors to observe the following visiting guidelines.

        
  • Visiting hours are limited.
  •     
  • All visitors must be 18 years or older. Rare exceptions may be made. Please check with your care team. 
  •     
  • All visitors must wear masks that will be provided by Cooper, not their own masks. Visitors who do not wear the mask provided will be required to leave.
  •     
  • All visitors will undergo a symptom and temperature check upon entering Cooper facilities. If the visitor fails the screening, the visitor will be offered to communicate with the patient through phone calls, FaceTime, Skype, or other remote methods as appropriate, but will not be allow to stay in the facility.
  •     
  • All visitors must wash their hands or use hand sanitizer before visiting a patient.
  •     
  • Visitors must remain in the patient’s room throughout their visit, except when asked by a Cooper team member to move to another location due to procedure or other reason.
  •     
  • No flowers or live plants are permitted in patient rooms.

General Guidelines

        
  • Visitors to the hospital must obtain a visitor pass from the information desk in the main lobby. 
  •     
  • Visitors are expected to respect the established visiting guidelines of each clinical area.
  •     
  • Cooper is a smoke-free campus. We ask that all visitors refrain from smoking while visiting any of our campus locations.
  •     
  • We request that visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, and respecting individuals around them.

If you have questions or concerns, please contact Patient Relations at 856.342.2432 and they will do their best to assist you.

Updated December 30, 2021