Visitor Hours

Thank you for making Cooper University Health Care your health system of choice. Your health and safety is our number one priority.

Temporary Visitation Restrictions

We understand that the support of family and friends can make a big difference in the process of healing. We also have a responsibility to protect our patients and their loved ones. To help prevent the potential spread of the novel coronavirus (COVID-19), we are making a number of changes throughout our health system, including these temporary changes to our visitor policy.

Cooper University Hospital Inpatients

No hospital visitors will be allowed until further notice, with the following limited exceptions:

  • Patients in hospice or end-of-life care
  • One visitor/support person for maternity patients
  • One visitor/support person for pediatric patients
  • One visitor/support person for an individual undergoing same-day surgery or an ambulatory procedure.

Visitors and support persons must be 18+ years old.

All visitors will be screened prior to entering patient areas. Any visitor who is coughing or shows other signs of illness will be asked to kindly leave and visit remotely instead.

Visitors must wash or sanitize their hands prior to entering patient-care areas.

Outpatient Locations and Physician Offices

No visitors will be allowed until further notice, with the following limited exceptions:

  • Patients in hospice or end-of-life care
  • One visitor/support person for maternity patients
  • One visitor/support person for pediatric patients
  • One visitor/support person for an individual undergoing same-day surgery or an ambulatory procedure.

Visitors and support persons must be 18+ years old.

All visitors will be screened prior to entering patient areas. Any visitor who is coughing or shows other signs of illness will be asked to kindly leave and visit remotely instead.

Visitors must wash or sanitize their hands prior to entering patient-care areas.

We will continue to implement changes to policies and procedures as needed to safeguard the health and wellbeing of all. Please know that we are following governmental and health authority recommendations as appropriate. If you have any questions about the updated visitor policy, please ask a member of the patient’s health care team. Thank you for your understanding.

Visiting Guidelines

Visits are an important part of your treatment. However, to make sure that you receive the rest and care you need, visitors are asked to observe the following visiting guidelines.

  • All visitors should obtain visitor passes from the information desk in the main lobby. These passes are to be returned to the desk when the visitors leave the hospital.
  • All visitors are expected to respect established visiting hours of each unit.
  • Visitors who have a contagious disease, including the common cold, should postpone visiting until they are well.
  • Cooper is a smoke-free hospital. We ask that you refrain from smoking while visiting the hospital. Smoking is not permitted anywhere in our hospital buildings and offices.
  • Because we care about the comfort of all of our patients, we request that all visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, respecting individuals around them, and monitoring the behavior of children. 
  • We ask that families limit the number of guests present at bedside to one at a time.

Patient Visiting Hours

General Visiting Hours
9 a.m. to 9 p.m.

• Roberts Pavilion 5, 6, 7, 8, and 9
• Kelemen Building, North 8 and South 8
• Kelemen Building, North 9 and South 9
• Kelemen Building, North 10 and South 10

Children’s Regional Hospital (Kelemen Building North 5, South 7)
11 a.m. to 9 p.m. | 24-Hour Parent Visiting Privileges
• Pediatric Patient Care Units
• Pediatric Intensive Care Unit
• Neonatal Intensive Care Unit

Critical Care, Intensive Care Unit (Roberts Pavilion 4)
9 a.m. to 1 p.m., 3 p.m. to 6 p.m., 7:30 p.m. to 9 p.m.
• Physicians available to meet with families from 3 p.m. until 5 p.m.

Cardiac Care Unit (Kelemen Building, North 4)
11:30 a.m. to 6 p.m., 8 p.m. to 9 p.m.

Psychiatric Care (Kelemen Building, South 5)
Monday - Friday: 6:30 p.m. to 8 p.m.
Saturday - Sunday: 2 p.m. to 4 p.m., 6:30 p.m. to 8 p.m.

• Two visitors per patient at a time.
• Day room visiting only.
• No one under 14 years old permitted on unit.

Maternity (Dorrance Building 3 and 5)
11 a.m. to 8 p.m.
• 24-hour visiting privileges for support person.

Surgical Trauma Intensive Care Unit (Kelemen Building 3)
Noon to 6 p.m, 7:30 p.m. to 9 p.m.

Trauma Step-Down Unit (Kelemen Building, North 7)
Noon to 6 p.m, 7:30 p.m. to 9 p.m.

Trauma Patient Care (Kelemen Building, North 7, Rooms 718-729)
9 a.m. to 9 p.m.
 

Staying in Touch With Video Messaging

So that you can remain in touch with your loved ones during periods or visitor restriction or any time, we encourage you to communicate using your cell phone or other device.

Popular apps with video messaging features include:

  • Apple iMessage
  • FaceTime
  • Facebook Messenger
  • GoogleDuo
  • Skype
  • Snapchat
  • WhatsApp

You can connect to our free wireless network (Wi-Fi), cooperguest. Your device should prompt you connect to cooperguest automatically. You also may use the traditional landline phone in your room to talk to your friends and family members.