Telestroke Program

Nearly 800,000 people in the United States have a stroke every year, with about three in four being first-time strokes. Stroke is the No. 5 cause of death in the United States, killing nearly 130,000 people a year. Stroke is a leading cause of long-term disability and the leading preventable cause of disability.

Cooper University Health Care, the region’s leading academic health system, offers physicians throughout our area a unique way to help treat stroke and save lives.

Through videoconferencing, Cooper stroke specialists can examine patients in hospitals miles away. After initiating a point of contact, our team can make recommendations on the care plan for your patient. 

Cooper Telestroke Services

Participation in the Cooper Neurological Institute Telestroke program grants healthcare providers access to:

  • 24/7 acute stroke expertise on demand, from a leader at the stroke center.
  • Secure and HIPPA compliant web-based consultations.
  • Acute stroke coverage permitting hospital qualification as an Acute Stroke-Ready Hospital by the Joint Commission.
  • Orientation program and ongoing education for hospital nurses and physicians.

Physicians who would like to initiate a Telestroke consult may call the Cooper Transfer Center at 855.CUH.XFER (855.284.9337) 24 hours a day, 7 days a week.

Cooper Transfer Center

If after consulting with the Cooper Telestroke Program, a physician needs to arrange patient transfer to Cooper, the Cooper Transfer Center will handle the request. By providing one point of contact, the Cooper Transfer Center streamlines the transfer process with a transfer nurse coordinator on duty 24/7.

When a transfer request is received, the Cooper Transfer Center:

  • Coordinates the transfer process via a single point of contact.
  • Facilitates identification of a receiving specialist if requested by the referring physician and based upon the patient’s condition.
  • Coordinates logistics to ensure bed availability.
  • Facilitates communication of patient status and provides updates to all involved clinicians.
  • Coordinates all transport arrangements.
  • Reviews insurance, eligibility, and authorization for transfer and provides alerts of potential coverage issues (non-urgent cases).
  • Assists in ensuring compliance with laws regarding healthcare access.

When you need to transfer a patient, call the Center at 855.CUH.XFER (855.284.9337) as soon as possible, with the following information:

  • Patient’s name, diagnosis, and reason for transfer.
  • Hospital name and sending unit phone and fax number.
  • Sending physician’s contact information: name and phone number.
  • State the name of the physician to whom the patient is being referred OR that you need assistance identifying an accepting physician or specialist.
  • Be prepared to fax the patient’s face sheet to the Center.
  • Be prepared to give the Transfer Nurse Coordinator a clinical report on the patient.

One Point of Contact for Specialized Patient Care: 855.CUH.XFER (855.284.9337) 24 hours a day, 7 days a week.